FAQs
Frequently Asked Questions
How long does the custom order process take?
Custom orders can take up to 2 -3 weeks depending on current orders.
What types of apparel can be embroidered?
We offer embroidery services for a wide range of items, including t-shirts, polos, sweatshirts, bandanas, backpacks, beanies, and more. If you have any questions about items not listed or require further information, please do not hesitate to reach out.
Do you offer different thread color options?
Certainly, we offer a diverse selection of thread color options to suit your needs!
What are the care instructions for embroidered apparel?
Washing: Turn the garment inside out before washing. Use cold water on a gentle cycle to prevent damage to the embroidery.
Detergent: Use a mild detergent to avoid harsh chemicals that may affect the embroidery.
Drying: Air dry the garment by laying it flat on a clean surface. Avoid wringing or twisting, as this can distort the embroidery. You may also tumble dry low heat.
Ironing: If needed, iron the garment inside out on a low setting. Avoid placing the iron directly on the embroidered area.
Storage: Store the garment in a cool, dry place to prevent any potential damage.
By following these care instructions, you can help maintain the quality and appearance of your embroidered item. If you have any additional questions, please feel free to contact us.
Can I change thread colors on something I want from your website?
Yes, you can customize thread colors for items purchased from our website. Please provide us with the specific color choices you have in mind, and we will be happy to assist with your customization request. If you need any help selecting colors or have further questions, feel free to reach out.
Do you offer FREE shipping?
Yes, we offer free shipping on orders of $50 or more. The discount is automatically applied at checkout.